We take a great deal of pride in the quality of our products but if for some reason we have failed to meet your quality expectations, we will exchange your item or give you a credit equal to the value of your original purchase. However, if the item is damaged from other reasons after purchase, we are afraid that this does not count.
We offer this in good faith, so we do reserve the right to review quality return requests on a case by case basis. If you would like to request an exchange or refund under our Welly Stoppers policy, please contact us at enquires@wellystoppers.com.
